24/7 Support Available

How Can We Help You?

Find answers to common questions, learn how to use our platform, and get the support you need to create amazing business plans.

Getting Started

Learn the basics and get up and running quickly

Business Plan Help

Everything about creating and managing your plans

Support & Issues

Get help with technical and payment issues

How do I create an account?

Creating an account is simple and takes less than a minute:

  1. Click on "Get Started" or "Sign Up" on the homepage
  2. Enter your email address and create a password
  3. Alternatively, you can sign up with your Google account for faster access
  4. Verify your email address by clicking the link sent to your inbox
  5. Once verified, you're ready to create your first business plan

Is my information secure?

Yes, we take security very seriously. We use industry-standard encryption to protect your data:

  • All connections are secured with SSL/TLS encryption
  • Your password is hashed and never stored in plain text
  • We never share your business information with third parties
  • Our databases are regularly backed up and protected against unauthorized access
  • You can delete your account and associated data at any time

Which plan is right for me?

We offer two subscription plans to match your needs:

Basic Plan ($15/month)

Perfect for entrepreneurs getting started. Create up to 2 professional business plans per month with comprehensive analysis and financial projections.

Premium Plan ($25/month)

Unlimited business plans with advanced features including 5-year financial projections, detailed risk analysis, and priority support.

Still unsure? Check our pricing page for a detailed comparison of features.

Where can I find my generated business plans?

All your business plans are conveniently stored in your account dashboard. Simply log in to access them anytime. You'll see a list of all your plans with their creation dates, status, and download options.

How do I download my business plan?

You can download your business plan in PDF format from your dashboard. Click the "Download" button next to your plan to get a professionally formatted document. The PDF format is perfect for sharing with investors and lenders, and can be easily printed or edited in compatible software.

Can I make changes to my plan?

Your business plan is delivered as a professionally formatted PDF document. Once downloaded, you can use PDF editing software to make any necessary revisions.

Editing happens after download, giving you full control to customize your business plan with any additional details, formatting changes, or strategic adjustments.

Common Technical Issues

If you're experiencing technical issues, try these troubleshooting steps:

  • Clear your browser cache and cookies
  • Try using a different browser (Chrome, Firefox, Safari, or Edge)
  • Disable browser extensions that might interfere
  • Ensure you have a stable internet connection

Problems with Payment

If you're having trouble with payment processing:

  • Ensure your card details are entered correctly
  • Check that your card hasn't expired
  • Verify you have sufficient funds available
  • Try a different payment method if available

For persistent issues, please contact our support team.

Still Need Help?

Our support team is here to help you succeed. Get in touch and we'll respond within 24 hours.

Contact Support