How Can We Help You?
Find answers to common questions, learn how to use our platform, and get the support you need to create amazing business plans.
Getting Started
Learn the basics and get up and running quickly
Business Plan Help
Everything about creating and managing your plans
Support & Issues
Get help with technical and payment issues
How do I create an account?
Creating an account is simple and takes less than a minute:
- Click on "Get Started" or "Sign Up" on the homepage
- Enter your email address and create a password
- Alternatively, you can sign up with your Google account for faster access
- Verify your email address by clicking the link sent to your inbox
- Once verified, you're ready to create your first business plan
Is my information secure?
Yes, we take security very seriously. We use industry-standard encryption to protect your data:
- All connections are secured with SSL/TLS encryption
- Your password is hashed and never stored in plain text
- We never share your business information with third parties
- Our databases are regularly backed up and protected against unauthorized access
- You can delete your account and associated data at any time
Which plan is right for me?
We offer three different plans to match your specific needs:
Quick Plan ($39)
Best for early-stage concepts or simple business ideas. Provides a 1-2 page executive summary.
Full Plan ($225)
Our most popular option. Comprehensive 10-15 page business plan with market analysis, financial projections, and detailed business strategy.
Premium Plan ($475)
Most detailed option with in-depth analysis, 5-year financial projections, and advanced sections like risk analysis.
Still unsure? Check our pricing page for a detailed comparison of features.
Where can I find my generated business plans?
All your business plans are conveniently stored in your account dashboard. Simply log in to access them anytime. You'll see a list of all your plans with their creation dates, status, and download options.
How do I download my business plan?
You can download your business plan in multiple formats from your dashboard. Click the "Download" button next to your plan and choose from PDF, Word (DOCX), or export to Google Docs. The PDF format is perfect for sharing with investors, while Word and Google Docs formats allow for easy editing.
Can I make changes to my plan?
Your business plan can be downloaded in editable formats (Word, PDF, or Google Docs). Once downloaded, you can make any necessary revisions directly in your preferred editor.
Editing happens after download, not within the platform. This gives you full control to customize your business plan with any additional details, formatting changes, or strategic adjustments.
Common Technical Issues
If you're experiencing technical issues, try these troubleshooting steps:
- •Clear your browser cache and cookies
- •Try using a different browser (Chrome, Firefox, Safari, or Edge)
- •Disable browser extensions that might interfere
- •Ensure you have a stable internet connection
Problems with Payment
If you're having trouble with payment processing:
- •Ensure your card details are entered correctly
- •Check that your card hasn't expired
- •Verify you have sufficient funds available
- •Try a different payment method if available
For persistent issues, please contact our support team.
Still Need Help?
Our support team is here to help you succeed. Get in touch and we'll respond within 24 hours.
Call Us
(800) 953-0163Email Us
contact@optimusbusinessplans.com