Refund Policy
Last updated: January 31, 2025
Quick Summary
- ✓Full refund within 7 days of purchase - no questions asked
- ✓Refunds processed within 5-10 business days
- ✓Easy refund request through your account settings
- ✓Keep your downloaded business plan even after refund
1. Our Commitment to Your Satisfaction
At Optimus Business Plans, we're confident in the quality of our AI-generated business plans. However, we understand that our service might not meet everyone's specific needs. That's why we offer a straightforward, hassle-free refund policy.
2. 7-Day Money-Back Guarantee
You have 7 days from your purchase date to request a full refund.This applies to all our business plan tiers: Quick Plan ($39), Full Plan ($225), and Premium Plan ($475).
Eligibility Requirements:
- Request must be submitted within 7 days of purchase
- Original payment method must be valid for refund processing
- One refund per customer per 90-day period
3. What's Covered
✓ Eligible for Refund:
- • Unsatisfied with plan quality
- • Technical issues preventing access
- • Accidental purchases
- • Duplicate purchases
- • Change of business circumstances
✗ Not Eligible:
- • Requests after 7 days
- • Multiple refund attempts
- • Fraudulent transactions
- • Chargebacks initiated without contacting us
- • Custom consulting services
4. How to Request a Refund
- 1Log into your account
Visit your account settings page
- 2Navigate to "Orders & Refunds"
Find your recent purchase
- 3Click "Request Refund"
Fill out the simple form (optional feedback)
- 4Receive confirmation
Get email confirmation within 24 hours
5. Refund Processing Time
| Payment Method | Processing Time |
|---|---|
| Credit/Debit Card | 5-10 business days |
| PayPal | 3-5 business days |
| Bank Transfer | 10-15 business days |
Note: Your bank or payment provider may take additional time to reflect the refund in your account.
6. What Happens After a Refund?
- •Keep your plan: You retain access to any downloaded business plans
- •Account remains active: You can still log in and use free features
- •Future purchases allowed: You're welcome to try our service again
- •Feedback appreciated: We'd love to know how we can improve
7. Dispute Resolution
Important: Before initiating a chargeback with your bank or credit card company, please contact us first. We're committed to resolving any issues quickly and fairly. Chargebacks harm small businesses and may result in permanent account suspension.
8. Fraud Prevention
To protect our service and legitimate customers, we reserve the right to:
- Deny refunds for suspected fraudulent activity
- Limit refund frequency (one per customer per 90 days)
- Require additional verification for high-value refunds
- Report fraudulent chargebacks to payment processors
9. Contact Us
Have questions about our refund policy? We're here to help:
refunds@optimusbusinessplans.com
(800) 953-0163 (Monday-Friday, 9 AM - 5 PM CST)
This refund policy is part of our Terms of Service and should be read in conjunction with our Privacy Policy.